gabaji Privacy Policy

gabaji is a trusted online betting and casino platform serving players in Bangladesh. We take the privacy of our users very seriously. This privacy policy will inform you about what types of information we collect, how that information is used, and what steps we take to protect your information.

Our gabaji privacy policy is drafted in accordance with applicable laws and regulations of Bangladesh. When you use gabaji's website, app, or any related services, the terms of this policy apply to you.

gabaji collects various types of information from users for the purpose of providing its services. This information can be divided into two main categories.

2.1 Information Provided Directly

When you register with gabaji or use our services, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and national identity card information
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

The following information may be collected automatically while using our platform:

• IP address and device identifier
• Browser type, version, and operating system
• Time spent on the platform and pages visited
• Game play history and transaction information
• Information obtained through cookies and similar tracking technologies

gabaji uses the information collected only for specific and legitimate purposes. We may use your information for the following reasons:

• Account Management: Creating, verifying, and maintaining your gabaji account.
• Service Delivery: Providing betting, casino games, and other features.
• Financial Transactions: Processing deposits and withdrawals.
• Security Assurance: Detecting and preventing fraudulent activity.
• Customer Support: Resolving your questions and complaints.
• Age Verification: Ensuring that only individuals aged 21 and above use the platform.
• Notifications and Updates: Informing you about new offers, promotions, and important information.
• Service Improvement: Analyzing usage to improve the platform experience.
• Legal Obligations: Complying with applicable laws and regulations.

Protecting your personal information is our top priority. As a secure and trusted platform, gabaji uses the following technologies and methods to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Two-Factor Authentication: A two-step verification system for added security.
• Regular Security Audits: System security is verified on a regular basis.
• Restricted Data Access: Only authorized personnel can access the information they need.
• Secure Servers: Our servers are operated in accordance with the highest security standards.

gabaji does not sell your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Payment Processors

Necessary information is shared with our authorized payment partners (bKash, Nagad, Rocket, Upay) to complete financial transactions. These partners operate under their own privacy policies.

5.2 Technology Service Providers

Limited information may be shared with technology service providers for platform operations. In such cases, they are bound by strict confidentiality agreements.

5.3 Legal Requirements

Required information may be provided in response to court orders, government regulations, or valid requests from law enforcement agencies.

Cookies and similar technologies are used on the gabaji website. These help improve your browsing experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform. Without these, the site does not work properly.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: Collecting usage statistics to improve services.
• Security Cookies: For detecting fraudulent activity.

You can control cookies by changing your browser settings. However, please note that disabling cookies may cause some features of gabaji to not work properly.

We retain your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active
• Legal and regulatory obligations
• Potential need for dispute resolution
• The need to retain records of financial transactions

Even after you close your account, we may retain necessary information for a specified period in accordance with applicable law. Once that period has passed, the information is securely deleted.

As a gabaji user, you have the following rights over your own information:

8.1 Right to Access

You may request to know what information we have stored about you. We will generally respond to this request within 30 business days.

8.2 Right to Rectification

If your profile contains incorrect or incomplete information, you may request that it be corrected. You can also update much of your information directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. If you do, you will no longer receive promotional communications.

8.5 Right to Data Portability

In some cases, you may request to export your information in a common format.

gabaji's services are for individuals aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.

If you become aware that a minor is using gabaji, please contact us at [email protected].

gabaji reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Publishing a prominent notice on the website
• Sending a notification to your registered email
• An on-screen notification at your next login

If you continue to use gabaji after a policy change, you will be considered to have accepted the terms of the new policy. We therefore recommend reviewing our privacy policy on a regular basis.

gabaji provides services in Bangladesh. Your information may be transferred to servers in other countries for processing purposes. In such cases, we ensure that:

• Adequate data protection measures are in place in the destination country
• Relevant contractual provisions are strictly followed
• Encryption is used during data transfer

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Get support in Bengali 24/7

We take all privacy-related requests and complaints seriously and try to resolve them as quickly as possible. Protecting your trust and privacy at gabaji is our top priority.